ELKHART, Ind. – Dometic is issuing a consumer warning that its Brisk Air RV air conditioner and heat pump models appear to have been counterfeited by a Chinese company and are now being sold into the RV industry under the brand name Advent.
Brad Sargent, vice president of marketing at Dometic, said the Advent air conditioner “seems to be purposely made to look like our Brisk Air models at a glance in order to trick people into thinking it’s the same product.”
Dometic is evaluating its legal options against the Chinese company and the Advent product. In the meantime, Dometic encourages consumers to use caution before purchasing these products.
“Dometic has made a long-term commitment to the industry through its people and operations,” said Doug Whyte, president of Dometic Americas, urging consumers to be wary of products and organizations with no track record behind them.
With over 35 years of designing and manufacturing air conditioning systems for the RV industry, Dometic’s longevity and track record speak for themselves. The company has manufactured more than one millionRV air conditioners and has pioneered development of products including heat pumps, dehumidifiers, multiple-zone thermostats and ducted air conditioning systems for RVs. Dometic has a depth of resources including UL certification test facilities, environmental test chambers large enough to house a full-size RV, HVAC engineers, application engineers and sales application specialists, which are used every day as a long-term reliable business partner and innovator to the RV industry.
Not only does Dometic supply the industry with quality products, it also uses its 80-plus years of experience and innovation and 60 sales and technical support representatives for widespread education initiatives. The company has consistently provided service school and certification programs since the 1970s. Approximately 50 service school programs have been conducted by Dometic already this year; participants are awarded certificates of achievement upon completion to display for their employers and customers. “These programs from Dometic provide training to over 1,600 technicians per year, improving the universal workforce,” Sargent explained. “We consider this part of our responsibility as a major presence in the market, and it’s something we enjoy doing for the good of the entire industry.”
For more information, call the Dometic sales office at 574-294-2511 or contact Brad Sargent at brad.sargent@dometicusa.com.