About Dometic Care

When you’re enjoying your holiday, the last thing you want to be doing is spending your money on maintenance.

Dometic Care Number

1 number
Your Dometic Care number knows you, your RV, your Dometic products and your warranty period so you don’t have to.

1 click
It’s one click to find a service agent, find an Extended Warranty or update your details: Dometic Care website.

1 call
It’s one call to get faster service that is right for your Dometic appliance or products: 1800 21 21 21.

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Registering for a Dometic Care number is free and easy

At Dometic, we not only stand behind our products personally, we also provide the option of protecting yourself from further maintenance costs for up to four years from the date you purchased your RV.

The Dometic Care Extended Warranty provides the peace of mind, certainty and convenience of having the whole repair/replacement process managed for you. It will cover most mechanical and electrical failures during the period of your Extended Warranty and after the expiration of the manufacturer’s warranty (this can vary depending on price and type of product purchased).

We want to make sure that you enjoy your purchase for years to come and what better way than knowing that you’re protected?

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Registration via Dometic Care Website

Don’t have a Dometic Care number? Don’t worry. You can register for one via Dometic Care website. It’s free and easy! All you need to do to register is set up your account and add your vehicle details. You will be emailed your Dometic Care details, which you can use to find service agents throughout Australia or purchase extended warranties on your products.

For more information or assistance, please call 1800 21 21 21.

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Registration at the Dealership

During handover of your RV at the dealership, your dealer will have written your Dometic Care number on the back of your Dometic Care brochure. You can use this to find your nearest service agent via the website or add extended warranties to your Dometic products. Should you add any Dometic products including selected Aircommand, Eberspacher, Milenco, Mobicool, Powrtouch, Seitz, Smev, Stoves, Truma and WAECO, you can simply add these to your Dometic Care number via the Dometic Care website.

If you have misplaced your Dometic Care number, please call 1800 21 21 21.

Terms and conditions
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Warranty Offering

Dometic offer a standard 3-year warranty on selected RV air conditioners, refrigerators and cookers, with the option to extend to 5 years.
To find out which models are covered click here.

Free extended warranty on selected RV refrigerators – Limited time only

To celebrate our new brand promise ‘Mobile living made easy’, we are offering 2 years FREE extended warranty on selected upright RV refrigerators between 22 February and 30 April, 2017.

To find out which models are covered click here.

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