On the Move

TO THE HIGHEST ETHICAL STANDARDS

Dometic on the Move - sustainability icon ethics

We strive to safeguard human rights at all times, while pursuing Fair business and labor practices

Dometic’s Code of Conduct and other governing documents set the framework for how the Group acts and follows up on business practices. The Code of Conduct applies to all employees, customers, business partners and suppliers.

In 2018, approximately 98 percent of white-collar workers conducted the Code of Conduct awareness program for employees that was launched globally in 2017. This e-learning program provides hands-on examples from the workplace to train expected behaviors and to ensure that all employees are aware of expectations and behavioral guidelines. Additionally, new employees, regardless where in the world, are invited and expected to conduct training in their first work weeks.

As stated in the Code of Conduct, Dometic’s policy strictly prohibits engaging in or facilitating any kind of corruption, including fraudulent actions, bribery, facilitation payments or money laundering. Dometic's relationships with business partners and suppliers are based on high ethical standards and business practices and aim to prevent unethical behaviors.

ANTI-CORRUPTION

The Group shall not participate in or facilitate any kind of corruption, including fraudulent actions, bribery, facilitation payments or money laundering.

 

SUPPLIERS

Dometic has around 4,100 suppliers of direct material in 40 countries. To ensure that they meet the standards for responsible and ethical business practices, the suppliers are required to comply with the principles of the Code of Conduct. The Group’s procurement organization monitors compliance with the Code of Conduct using self-assessments and supplier audits. Dometic continue to develop the supplier audits globally to reach fully fledged sustainability audits for suppliers.

 

WHISTLEBLOWING

In 2017, Dometic implemented a new whistleblower system called the Dometic SpeakUp Line, available in all Dometic Group languages. It offers Dometic's employees an anonymous channel to report any business activities or behaviors that are potentially in breach of the Code of Conduct. Dometic's SpeakUp Line is managed by a third-party vendor to ensure full privacy. In 2018 85 percent of reported cases led to investigations and actions. 15 percent were guided to appropriate channels or closed as not relevant.

Key Activities and Targets

Key Activities 2018

Increased awareness regarding the Code of Conduct.

  • Approximately 98 percent of white-collar workers took part in the Code of Conduct e-learning.
  • Increased due diligence of suppliers.
  • Development of a global Purchasing Manual.
  • Development of contract templates for purchasing, including the Code of Conduct as a mandatory attachment to be signed by suppliers.
  • Initiate audits of top suppliers of direct material in the regions, focusing on their corporate structure, quality and manufacturing process.

Development and launching of GDPR awareness program to secure compliance with GDPR.

  • Training for representatives for all regions in main elements of GDPR.
  • Appointment of the Data Protection Officer (DPO) and Data Protection Managers (DPMs) in European entities.
  • Development of GDPR e-learning program for employees and the board of directors.

Deployment of the whistleblower system (Dometic SpeakUp Line).

Targets 2019-2021

Continue to implement the Code of Conduct
100 percent of employees (white-collar and blue-collar) conduct e-learning on the Code of Conduct 100 percent of suppliers of direct material adhere to the Dometic Code of Conduct.

Implement training program on anti-trust and sanctions
100  percent of the senior managers and sales employees conduct e-learning on anti-trust and sanctions.

Conduct supplier audits
90 percent of all suppliers of direct material spend in low cost countries should be audited every second year.

Key Activities 2019-2021

Ensure that all blue-collar workers receive training on the Code of Conduct.

Develop e-learning courses on anti-trust and sanction regulations.

Strengthen the supplier audit organization.

Develop new global audit template and plan for supplier audits.

Accelerate supplier audits.

Continue GDPR implementation and perform audits on status.

Implement structured CSR screening as part of the due diligence process for acquisition targets.

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