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Have a Atwood GE16 EXT water heater that is leaking from the relief valve. I have replaced the valve but it still leaks. I only use electric to heat. Would replacing the thermostat with an adjustable thermostat resolve my problem?
Asked by: CaptnRee22
Dometic thanks you for your question. I apologize, but Dometic does not have a consumer technical support department. Authorized service centers and/or dealers provide all technical support. They are trained and certified on Dometic products to be able to assist you. They will trouble shoot, diagnose your unit, and contact Dometic to obtain authorization to provide warrantable repairs if applicable.For further information, contact our support team at customersupportcenter@dometic.com.
Answered by: Dometic Customer Support
Date published: 2020-06-15
2019 Vilano 385RD. Our Dometic 10 gal hot water works fine on electricity. On propane it cycles on for 10 to 15 seconds then cycles off for 15 to 20 minutes
, sometimes longer but only cycles on again for 10 to 15 seconds.
Asked by: Rick504
Dometic thanks you for your question. There may be some sort of issue going on with the gas connections/propane supply, possibly the control board. We would recommend having it looked at and tested by a qualified service technician. For further information, contact our support team at customersupportcenter@dometic.com.
Answered by: Dometic Customer Support
Date published: 2020-03-13
I almost drained tank entirely before shutting off power and now heater does not work on electric. What damage did I do?? Is there a reset on this unit? How do I know if the thermo
cutoff is blown?
Asked by: Chappie
Dometic thanks you for your question. We would recommend checking the heating element for between 9-11 ohms as well as check the relay to verify it did not get burned. Beyond that, we would recommend having a qualified service technician take a look at it. For further information, contact our support team at customersupportcenter@dometic.com.
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Enjoy the comforts of home
Enjoy all the comforts of hot water on the road. This 10 Gal. water heater provides the equivalent of 16 Gal. of hot water. The heater's compact size saves space and it's efficiently powered by LP gas or electricity.
SKU number
9108873924 Model
GE10EXT SP Model on label
GE16EXT SP US Item Name
94026 Scope of delivery
Water Heater, White Door and Manual Product Description
Water Heater - Combo (Gas or 110VAC) Heating Method
Gas, Electric
WARNING
This product can expose you to chemicals including arsenic, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.