Product Support

If you have questions regarding our products, you are welcome to contact us by submitting an enquiry using the support form below. Once the form has been submitted, we will get back to you within three business days. Please fill out as many fields as possible. 

You can also find information about our most frequently asked questions here.

For products that have not been purchased directly through Dometic.com or Outlet.Dometic.com, please contact your local retailer (if you are uncertain, please look at your receipt). If you are a Dometic account customer, authorized service agent or original equipment manufacturer, please click here to view the business support support page. 

For questions about marine products, please contact our dedicated marine team directly via email at marinesupportau@dometic.com. 

For urgent matters regarding warranty, technical support, or spare parts, please call our customer support team on 1800 212 121.