
2 COOK TURBO FFD DELUXE RECALL
THE PROBLEM
Dometic has begun a product recall for the following two products due to a potential gas leak risk:
9610004290 2 COOK TURBO FFD DELUXE QR
9610004343 RV BAYONET 2.0 M QUICK RELEASE
HOW DO I CHECK WHETHER I OWN A RELEVANT PRODUCT?
This recall impacts 9610004290 - 2 COOK TURBO FFD DELUXE QR with the following batch numbers:
HN2409242310153AU
HN2409242310154AU
The batch numbers (B/N) affected can be located on the packaging box the stove came in:
The 9610004343 - RV BAYONET 2.0 M QUICK RELEASE looks like below:
WHAT TO DO IF I HAVE THE PRODUCT ON RECALL
1. For any units within the affected batch numbers of 9610004290 - 2 COOK TURBO FFD DELUXE QR and/or 9610004343 - RV BAYONET 2.0 M QUICK RELEASE that have been installed or are potentially in use STOP USE IMMEDIATELY and ensure that gas bottles are turned off and disconnected as continued use may pose a serious safety risk.
2. Return all stock of 9610004290 - 2 COOK TURBO FFD DELUXE QR and 9610004343 - RV BAYONET 2.0 M QUICK RELEASE within the affected batch numbers, including all accessories, fittings and the gas hose that comes included to Dometic for a credit, refund or replacement
CONTACT DETAILS
If you have any questions or concerns relating to this recall, please call the Dometic Customer Service Centre
Phone: 1800 21 21 21
Email: warrantyclaims@dometic.com.au
Customer Service Centre hours:
Monday - Friday: 9:00am to 4:00pm AEST
Saturday - Sunday: Closed