SHIPPING & RETURNS

Shipping

We are in partnership with UPS for standard deliveries throughout Sweden. For larger products best suited for delivery on pallets, we have partnered with Dachser.

Shipping costs

For purchases of less than SEK 2,000, a shipping cost of SEK 79 will be added.
For purchases exceeding SEK 2,000, no shipping costs will be added 

As soon as your order is placed, you will receive an email from us containing a confirmation of your purchase.

Your products are then packed and sent from our warehouse within two days of you ordering.

As soon as your shipment is on its way, you will receive an email from UPS or Dachser with a tracking number where you can track the delivery.

It usually takes between 3-7 working days before you have your ordered products with you.

Returns 

If you’re not satisfied with your purchase, Dometic may allow you to return your product for a full refund of the product value within 30 days of your purchase, provided it has not been customized, is unused, and is still in its original packaging. All requests for returns must be made in accordance with our Terms and Conditions

For products purchased from an authorized reseller, the reseller's return policy applies. Contact your dealer directly for more information.

Should you regret your purchase and want to return the product to us, we ask you to fill in the form below and send it to us. As soon as the return is approved, we will send you a return slip via e-mail.

In order for us to be able to help you in the best possible way, we ask you to fill in as many fields as possible in the form.

CUSTOMER RETURN FORM

Damage/Wear and Tear on Product?
Original Packaging Available?