Shipping 

The Goods are delivered throughout the United States using Fedex Ground. Shipping costs are influenced by the size and weight of the Goods and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are generally dispatched within 1-2 business days and shipping times are estimated at between 1-8 business days depending on factors including availability of the Goods and your location within the US.  Please be aware deliveries outside of metropolitan areas may take longer. 

Returns 

If you’re not satisfied with your purchase, Dometic may allow you to return your product for a full refund of the product value within 30 days of your purchase, provided it has not been customized, is unused, and is still in its original packaging. All requests for returns must be made in accordance with our Terms and Conditions. 

Please note shipping fees are not refundable.

CUSTOMER RETURN FORM

Damage/Wear and Tear on Product?
Original Packaging Available?