Product Support

Business Service or Warranty Request

For products that have not been purchased directly through Dometic.com, please contact your retailer (if you are uncertain, please look at the your receipt). If you are a Dometic account customer, authorized service agent or original equipment manufacturer, please click here to find the relevant information.

Contact us

You can reach out to us by submitting an enquiry in the support form below. Once the form has been submitted, we will get back to you within three business days. For urgent enquiries, warranty information, technical support and spare parts assistance, call us on 1800 21 21 21.

Please be aware we are experiencing high call volumes into our Customer Service Centre at present. Wait times may be longer than usual. We appreciate your patience.

To see information about our most frequently asked questions click here. 

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