Contact us
If you have questions about a product, please submit an enquiry using the support form below. We’ll get back to you within three business days. To help us respond quickly and accurately, include as much detail as possible.
You can also check our frequently asked questions for quick answers.
If your product wasn’t purchased directly through dometic.com or outlet.dometic.com, please contact your retailer (check your receipt if unsure).
If you’re an account customer, authorised service agent or original equipment manufacturer, visit the Business Support page.
For urgent matters such as warranty, technical support or spare parts, call our support team on 1800 212 121.
For products that have not been purchased directly through Dometic.com or Outlet.Dometic.com, please contact your local retailer (if you are uncertain, please look at your receipt). If you are a Dometic account customer, authorized service agent or original equipment manufacturer, please click here to view the business support support page.
For urgent matters regarding warranty, technical support, or spare parts, please call our customer support team on 1800 212 121.
LOOKING FOR SPARE PARTS?
To ensure you receive the correct part:
Find the data label on your product (inside, underneath or on the back).
Note the PNC/Product number or SKU (if PNC is missing).
Submit these details through the form below, and our team will confirm price and availability.