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If you’re not satisfied with your purchase, Dometic may allow you to return your product for a full refund of the product value within 30 days of your purchase, provided it has not been customized, is unused, and is still in its original packaging. All requests for returns must be made in accordance with our Terms and Conditions

Please note that if you wish to do a return on a product package, containing two products or more with a discount added, you need to return all items in the package.

For products purchased from an authorized reseller, the reseller's return policy applies. Contact your dealer directly for more information.

Should you regret your purchase and want to return the product to us, we ask you to fill in the form below and send it to us. As soon as the return is approved, we will send you a return slip via e-mail.

In order for us to be able to help you in the best possible way, we ask you to fill in as many fields as possible in the form.


Customer Return Form

Damage/Wear and tear on product
Original packaging available