Warranty Statements

Dometic and Front Runner products are built to go the distance. Every product comes with a manufacturer’s warranty that covers defects in materials and workmanship for a specified period from the date of purchase.

Warranty coverage depends on the brand and product type. Please review the sections below to see what applies to your product and how to get support.

Dometic Warranty

Dometic products are covered by a manufacturer’s warranty that protects against defects in materials and workmanship. Coverage periods vary by product category and begin from the original date of purchase.

If you believe your Dometic product requires service under warranty, please visit our Warranty page to learn how to start a claim through one of our authorised service agents.

Dometic warranty periods by product type

  • Inflatable tents and inflatable awnings
    Full warranty covering manufacturing defects for 3 years from date of purchase.

  • Tables, chairs and recliners
    Full warranty covering manufacturing defects for 2 years from date of purchase.

  • Gale pump, tent accessories and repair items
    Full warranty covering manufacturing defects for 1 year from date of purchase.

  • CFX3, CFXW, CFX series and CF-80 / CF-110
    Full warranty covering manufacturing defects for 3 years, plus an additional 2 years (parts only) on the compressor.
    Electronic modules are excluded from the extended compressor warranty.

  • CFF series and CF-35 / 40 / 50 / 60, CRX, CD, CRD, RPD and RUC series
    Full warranty covering manufacturing defects for 3 years from date of purchase.

  • CF-11 / CF-18 and CDF series
    Full warranty covering manufacturing defects for 2 years from date of purchase.

  • Patrol iceboxes
    Full warranty covering manufacturing defects for 7 years from date of purchase.

  • Thermoelectric coolers
    Full warranty covering manufacturing defects for 1 year from date of purchase.

  • Air conditioners
    Warranty applies to the original purchaser for 3 years from date of purchase and covers defects arising from faulty materials or workmanship.

  • CFX2 and CFX5 series
    Full warranty covering manufacturing defects for 5 years from date of purchase.

  • WCI and CI series
    Full warranty covering manufacturing defects for 5 years from date of purchase.

Front Runner Warranty

Front Runner products are covered by Front Runner’s manufacturer warranty. Coverage applies to the original purchaser only and varies by product category.

Warranty claims for Front Runner products must be made through the Front Runner reseller you purchased from. A copy of the original invoice is required for all warranty claims.

Front Runner may, at its discretion, repair or replace a defective product. In some cases, a refund or store credit toward a replacement product may be offered instead.

Front Runner warranty periods by product type

  • Roof racks
    Limited lifetime warranty for the original purchaser.
    The warranty applies only when roof racks are fitted to a Front Runner mounting system and installed according to Front Runner’s fitment instructions.
    Warranty coverage ends if the product is sold or transferred to another owner.

  • Roof rack accessories and mounting systems
    3-year warranty for the original purchaser.
    Accessories must be fitted to a Front Runner roof rack. Warranty coverage ends if the product is transferred or fitted to a non-Front Runner rack.

  • Fuel tanks, bumpers, tow bars, drawers and sliders
    2-year warranty for the original purchaser.
    Warranty coverage ends if the product is sold or transferred.

  • Roof top tents and awnings
    2-year warranty for the original purchaser.
    Warranty coverage ends if the product is sold or transferred.

  • Other Front Runner branded items
    1-year warranty for the original purchaser.
    Includes items such as chairs, bags, ladders, cutlery and similar accessories.

  • Third-party products
    Some products sold by Front Runner are manufactured by third parties. These products are covered by the original manufacturer’s warranty.

Front Runner warranties do not cover normal wear and tear, including scratches, dents, fading or surface oxidation. Damage caused by misuse, overloading, incorrect installation, unauthorised modifications or repairs, commercial use, accidents or unlawful vehicle operation is also excluded. Damage to vehicles, cargo, property or people is not covered.