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Dometic Frontrunner Business Partner? Click here (opens in new tab) to contact us quickly or click here (opens in new tab)to learn more about Dometic Business Solutions.
For Product Support, you may complete our Product Support Form (opens in new tab), interact with our Automated Product Assistant (opens in new tab), Register a New Product (opens in new tab), learn more about Warranties (opens in new tab), or contact our support teams through the numbers listed below.
Need to Speak With Us?
To make sure you reach the right team, please call the number that matches your product category.
🛒 Online Products – Before, During or After Your Purchase
For Roof Racks, Storage Systems, Vehicle Accessories, Overlanding Gear, Camp Furniture, and Roof Top Tents, please contact our California Support Team:
Local: (818) 253-1322
Toll Free: (866) 840-0321
For Electric Coolers, Ice Boxes, Drinkware, Camp Hydration, and Jugs, please contact our Dometic US Support Team:
Toll Free: (800) 544-4881
🚐 RV & Van Products – Installation, Use & Support
For RV or van equipment, such as Air Conditioners, Refrigerators, Heating Systems, Ventilation Units, Awnings, Toilets, Widows, and Skylights, please contact our Dometic US Support Team:
Toll Free: (800) 544-4881
⚓ Marine Products
Marine, air conditioning, Turbo, DTG, VTD, GTX, CBD, ECD, Voyager, GVTX, DEG, DEGX, DEUX, TVE, EBE, EBLE, EDLE, Chillers, VARCX, MCGX, TWCX, MTCGX, Air handler, model AT, AU, ABL, AH, Cap touch, VMD, Elite, Passport, Smart touch displays, Pumps for a/c, KRA, Fish box, Adler Barbour, Cool machines, Eskimo Ice, Condaria parts (dometic Italy)
Pompano: 800-542-2477 Option 8, Option 1 for Sales (existing customers only), Option 2 for Technical or Warranty Service
Jack Plates, hydraulic, electronic steering part starting w/H, E or J and are digits ex. HC5345, Optimus
Vancouver: 604-270-6899
Customer Service: vancouvermarine.cs@dometic.com
Optimus Tech Support: marineoptimus@dometic.com
Blinds, shades, DryRoll, pillows, bedding, shams, etc.
Vermont (Blinds): 802-362-5258
Customer Service: Vermontorders@dometic.com
Warranty/problems: vermontreturns@dometic.com
Moeller, fuel tanks, water tanks, Blueskies, fuel systems
Sparta, TN (Fuel Systems (Moeller): 931-738-8090
Customer Service: ext. 329 & 228
orders@dometic.com
Marine refrigerator, NRX, NRXD, CFX, CRX, Sierra, Moeller, Shields, Portable Sanitation, Mechanical Steering, Controls, Cables, Small engine, Garden/Yard Equip., Lawn mowers, chainsaws, Seastar, trim Tabs, Cold machines, CDI electronics, weed eaters
Tech Support: 800-730-4082 opt. 0
Customer Service: 877-663-8396
Digital switching for marine utlilizing SeaStar Interact DCM, Czone & Empirbus, harness systems for marine
Stuart, FL (MDI): 772-210-2403
772-419-7694
MDI.Order.Entry@dometic.com
Kelly.dubois@dometic.com
Derek.Reed@dometic.com
Michelle.forstner@dometic.com
Balmar alternators, regulators, MEDS
Huntsville, AL: 256-772-3829 ext. 2
orders.marinetemps@dometic.com
Dometic Global Headquarters
Dometic Group Corporate: +46 (0)8 501 025 00
Hemvärnsgatan 15, SE - 171 54, Solna, Sweden